DAPI Certification
DAPI Certification

DAPI Terms of Service

This document sets out the terms and conditions for use of the DAPI-PUB service (Digital Authentication for Personal Identity – Public). Submitting a publication request constitutes full acceptance of the following terms.

Last updated: January 2026 · Document version 1.0

Notice

This document sets out the terms and conditions for use of the DAPI-PUB service (Digital Authentication for Personal Identity – Public). Submitting a publication request constitutes full acceptance of the following terms. Please read them carefully before proceeding.

Section 01

Purpose of the Service

DAPI is a public digital identity certification service that allows users to:

  • Obtain a public personal identity verification profile on the site verify.dapi-certification.com
  • Receive a unique DAPI NUMBER as the certification identifier
  • Use verifiable digital badges to attest their certified identity
  • Have, through DAPI-PUB and the DAPI-IDS included in the service, certified references relating to published content and their digital identity, usable also in the event of disputes concerning deepfake, voice cloning, or impersonation.

The service is provided by Informatica in Azienda di Emanuel Celano and requires the submission of biometric and personal identification documentation according to the procedures set out in the request process for the DAPI-IDS included in the service.

Section 02

Request Procedure and Costs

2.1 Request method

Requests to receive a DAPI-IDS or a DAPI-PUB publication are made by completing the same form available on the page /request-certification/.

When the form is submitted, a unique DAPI NUMBER is automatically generated, linked to the DAPI-IDS or DAPI-PUB request, and constitutes the sole authentication system for the first communication between the parties.

2.2 Service costs

Service costs are indicated on the request page. Payment is made via an invoice issued after the preliminary review of the documentation provided.

The service is paid and does not offer free trials or trial versions.

2.3 Processing times

DAPI-IDS certification and/or DAPI-PUB publication is processed manually by our technical staff. Processing times vary depending on workload, but are generally, indicatively, between 3 and 7 business days from receipt of payment and complete documentation.

Section 03

Requirements for Accessing the Service

3.1 Minimum age and legal capacity

The DAPI-IDS and DAPI-PUB service is reserved exclusively for:

  • Adult natural persons (18+ years) with full legal capacity
  • Citizens holding a valid identity document issued by recognized governmental authorities
  • For minors, only a DAPI-IDS can be requested, but the request must be made by the parents or those exercising parental responsibility

It is strictly prohibited to request DAPI-PUB publication without a DAPI-IDS using third-party identity documents.

3.2 Ownership of the request

A certification request may be made exclusively by the legitimate holder of the documents and biometric data provided for the DAPI-IDS.

Any attempt to request certification using third-party documents or identities will result in:

  • Immediate rejection of the request
  • A possible report to the competent Authorities
  • Possible legal action for criminal and civil liability
Section 04

Publishable Content and Prohibitions

4.1 Permitted content

DAPI-IDS does not involve any publication. The public DAPI-PUB profile, however, may contain the following data:

  • Verified Identifier, Verification Real Name, Verified Contact Email, Official Website, Verified Contact Phone, DAPI Number. Of these, only the DAPI NUMBER and the Verified Identifier (a nickname chosen by the DAPI-IDS holder) will be published mandatorily, while the other data is at the publisher's discretion.
  • A digital DAPI certification badge on the author page, whose permalink will be the chosen Verified Identifier.

4.2 Updates and changes to already-published DAPI-PUB content

Updates to the content of already-published DAPI-PUB profiles are subject to the following limitations.

Deadline for changes

  • Requests for changes or additions must be received within 3 business days of the profile's publication date
  • After this deadline, requests to update existing content will not be accepted

Types of changes permitted

Changes are permitted exclusively for:

  • Correction of material errors or non-substantial typos
  • Updates to data not bound to the original DAPI-IDS certification
  • Additions that do not alter the personal and biometric data already certified

Changes not permitted

The following can never be changed:

  • Personal data certified via DAPI-IDS (first name, last name, date of birth)
  • Facial photograph, audio, and video files required for the DAPI-IDS
  • Assigned DAPI NUMBER
  • Any element that was subject to document verification during the initial certification phase

Creating a new profile

Should the user need substantial changes to published content, they must submit a request for a new DAPI-PUB certification, with full payment of the service and submission of new compliant documentation.

4.3 Type and size of publishable files

Content associated with DAPI-PUB publications must meet specific technical requirements, in order to ensure the sustainability of the service, proper management of storage systems, and verifiability over time.

Permitted file formats

  • Video: MP4 (standard codec H.264 / H.265)
  • Documents: PDF
  • Images: JPG, PNG
  • Other formats are permitted only after technical review by Informatica in Azienda

Size limits

  • Maximum size per publishable file: 300 MB

The user is free to use appropriate compression or encoding techniques, provided the final file remains within the size limit indicated.

It is not permitted to request publication of

  • Files exceeding the maximum size limit
  • Content that involves unsustainable or disproportionate use of storage resources

Review and rejection

Informatica in Azienda reserves the right to:

  • Reject publication of files that exceed the stated limits
  • Request technical rework of the content
  • Propose, in exceptional cases, a dedicated technical review with any additional costs, to be agreed in advance in writing

The user acknowledges that DAPI-PUB certification does not constitute a hosting or extended storage service, but a system for verifying identity and associated content, and expressly accepts the technical limits indicated above.

4.4 Prohibited content

It is strictly prohibited to request publication of profiles containing or associated with:

  • Nude or sexually explicit content
  • Violent, offensive, or threatening content
  • Content inciting hatred, discrimination, or violence against individuals or groups
  • Defamatory material or material harmful to others' reputation
  • Content that violates third-party rights (copyright, privacy, intellectual property)
  • Illegal material or material promoting unlawful activities
  • Content that impersonates third parties or falsifies identities
  • Any form of misleading or fraudulent content

4.5 Moderation and review

Informatica in Azienda:

  • Carries out a preliminary check of the documentation at the time of the request
  • Reserves the right to refuse publication without any obligation to provide a detailed reason
  • Operates a report-based moderation system for published content
  • Cannot be held liable for content that, while not violating these terms, may violate specific regulations or laws not immediately detectable

Requester's liability

The user is solely and exclusively liable for the lawfulness, truthfulness, and compliance of the content published and associated with their certified identity. Informatica in Azienda assumes no liability for improper or unlawful use of the service by users.

Section 05

Publication Duration and Retention

5.1 Guarantee period

The public DAPI-PUB profile and its digital badge remain published on the site verify.dapi-certification.com with a guaranteed retention period of at least 1 year (12 months) from the publication date.

It should be noted, however, that any removal of the file or the public profile does not eliminate the technical and documentary elements already generated as part of DAPI certification. Even after the hosted files are deleted, these elements may continue to be used for technical verification and as supporting documentation, subject to the assessment of their evidentiary value by the competent authority in the applicable context.

In particular, the user retains:

  • The .TSR timestamp file
  • The cryptographic hash (SHA-256) of the certified content
  • The DAPI NUMBER as the historical identifier of the certification

These elements allow independent verification of the file's integrity against the registered hash and its associated timestamp. Their evidentiary value and any legal effects attributable to the DAPI documentation are assessed by the competent authority according to applicable rules.

Responsibility for retaining the original files and technical evidence (file, hash, and TSR) rests with the user, who may use them in any context of verification, dispute, or protection of their digital identity.

5.2 Retention beyond the guarantee period

After the 1-year period:

  • The profile and badge may be removed at any time at the discretion of Informatica in Azienda, without any prior notice
  • A user who wishes the profile to be permanently retained beyond the first year must communicate this in advance and in writing to: info@dapi-certification.com
  • A request for retention beyond the terms above may be subject to additional costs to be agreed, which if not accepted will automatically result in the profile being deleted after the stated terms

Important: the user may not raise claims or disputes regarding removal of the profile after the first year if they have not previously requested subsequent retention. Removal will occur without prior notice.

5.3 Consequences of removal

In the event the public profile is removed from the site:

  • The DAPI badge link becomes non-functional only if there are no other active publications
  • The author page is removed if no other active publications exist
  • The DAPI NUMBER remains valid as a historical identifier, but is no longer verifiable online
  • The original files provided by the user (DAPI-IDS document, face, video, voice) remain in the user's possession, having already been received via PEC, and may be retained and used as documentation relating to the identity verification procedure performed

5.4 Retention of original files by the user

The user is responsible for personally retaining all original files provided during the certification procedure:

  • Identity document
  • Facial photograph
  • Verification video
  • Voice recording with DAPI declaration
  • Downloaded digital badge
  • Digitally signed DAPI certificate
  • Content of each publication, published file with the related .tsr signature downloadable from the site

Informatica in Azienda does not permanently retain the original DAPI-IDS files beyond the time strictly necessary for the verification and publication of the certification (see Section 8 – Privacy).

Section 06

Use of the DAPI Badge and Identity Checks

6.1 Permitted use of the badge

The digital DAPI badge may be used by the legitimate holder to:

  • Attest to their certified identity on websites, social profiles, and digital platforms
  • Provide a verifiable reference to their certified identity in professional or personal contexts
  • Provide a verifiable reference usable also in the event of digital impersonation

6.2 Improper use of the badge – immediate sanctions

It is strictly prohibited to:

  • Use the DAPI badge on profiles, sites, or accounts belonging to persons other than the legitimate holder of the certification
  • Assign, sell, or transfer the badge to third parties, including merely by having it uploaded on third-party sites
  • Graphically modify the badge or alter its content
  • Use the badge for fraudulent or misleading purposes

Sanctions for improper use

If improper use of the DAPI badge is detected:

  1. Informatica in Azienda will send a formal request for clarification and assumption of responsibility
  2. If the user does not respond within 7 days or does not provide valid justification:
    • Immediate removal of the public profile from the site
    • Permanent deactivation of the digital badge
    • Reporting to the platforms where the badge was improperly used
    • Possible reporting to the Authorities in the event of fraud or impersonation
  3. No refund will be due in the event of removal for violation

6.3 Identity checks for subsequent DAPI-PUB publication requests

If an already-certified user requests new publications on their DAPI-PUB profile:

If the request comes from the same email used for the original certification

  • The request is processed without further document verification but with a confirmation via WhatsApp message to the number provided during the request

If the request comes from a different email address or a WhatsApp account is not available

  • The user must provide their DAPI NUMBER
  • The user must send a copy of their identity document for verification
  • The document will be used exclusively for verification and will be deleted within 48 hours of the profile's publication or, if publication does not proceed, within 48 hours of the verification outcome

This measure is necessary to protect the user's certified identity and prevent unauthorized access and fraudulent publications.

Section 07

Abuse and Violation Reports

7.1 Reporting system

Anyone detecting inappropriate content, improper use of the DAPI badge, or violations of these terms may report it to the dedicated address:

abuse@dapi-certification.com

7.2 Report handling procedure

Upon receipt of a documented report:

  1. Review within 72 business hours of the report received
  2. Request for clarification from the user concerned (if necessary)
  3. Immediate removal of the content if the violation is confirmed, or in any case suspension
  4. Notification to the user of the actions taken
  5. Possibility of a counter-report by the user within 14 days for possible reinstatement

7.3 Content of reports

Reports must contain:

  • URL of the disputed DAPI-PUB profile or DAPI NUMBER
  • Detailed description of the alleged violation
  • Supporting documentation (screenshots, links, evidence)
  • Reporter's details (name, email, any legitimate interest)
Section 08

Personal Data Processing and Privacy (GDPR)

The DAPI-PUB service complies with Regulation (EU) 2016/679 (GDPR). Data collected is processed exclusively for digital identity certification purposes.

8.1 Data collected

Personal data

  • First and last name
  • Date and place of birth
  • Identity document (for verification only, not published)
  • Email address
  • Billing data

Biometric data

  • Facial photograph (not published)
  • Identity verification video (not published)
  • Voice recording with DAPI declaration (not published)

8.2 Purposes of processing

Personal and biometric data is used for:

  • Verification of the requester's identity
  • Creation of the DAPI-IDS certification
  • Publication of the verified DAPI-PUB profile on the site
  • Generation of the digital badge
  • Technical support and assistance
  • Legal and tax compliance (invoicing)

8.3 Legal basis for processing

Data processing is based on:

  • Art. 6(1)(b) GDPR: performance of a contract at the data subject's request
  • Art. 9(2)(a) GDPR: explicit consent for the processing of biometric data
  • Art. 6(1)(c) GDPR: compliance with legal obligations (invoicing, retention of accounting documents)

8.4 Data retention and deletion

Original verification files (document, video, voice)

  • Used exclusively for identity verification
  • Deleted within 48 hours of DAPI-PUB profile publication
  • Never made public or stored in biometric databases

Data published on the DAPI-PUB profile

  • Remain published on the site for the duration indicated in Section 5
  • Automatically removed if the profile is deleted

Email communications containing personal data

  • Retained for 30 days from completion of the procedure
  • Automatically deleted after this period

Billing data

  • Retained for 10 years as required by Italian tax law

8.5 Data subject rights

The user has the right to:

  • Access their personal data
  • Request correction of inaccurate data
  • Request deletion of data (right to erasure)
  • Object to processing
  • Request restriction of processing
  • Request data portability
  • Withdraw consent at any time
  • Lodge a complaint with the Data Protection Authority

To exercise these rights, the user may write to: info@dapi-certification.com

8.6 Full notice

For further details on personal data processing, see the full notice available on the page: DAPI Privacy Policy

Section 09

Liability and Limitations

9.1 User liability

The user is solely and exclusively liable for:

  • The truthfulness and authenticity of the data and documents provided
  • Correct and lawful use of the DAPI badge and the certification obtained
  • Retention of the original files provided during the procedure
  • Compliance with these terms of use
  • Any violations of law arising from improper use of the service

9.2 Limitations of liability

Informatica in Azienda cannot be held liable for:

  • Falsification or alteration of documents provided by the user
  • Improper use of the DAPI badge by the user or third parties
  • Incorrect interpretations of the certification by third parties
  • Loss of the original files by the user
  • Failure to renew or request permanent retention of the profile
  • Damages arising from temporary service interruptions for maintenance or updates

9.3 Warranty exclusions

DAPI-PUB certification:

  • Documents the outcome of the identity verification procedure carried out based on the documentation and elements provided at the time of the request
  • Does not constitute anti-mafia, anti-money-laundering, or other checks of a legal/judicial nature
  • Does not guarantee the person's identity in contexts other than digital ones
  • Does not replace official identity documents issued by governmental authorities
Section 10

Right of Withdrawal

In accordance with Article 59 of the Italian Consumer Code, the right of withdrawal does not apply to digital services once performance has begun with the user's express consent.

By submitting the DAPI-PUB certification request and providing the required documentation, the user:

  • Expressly requests immediate performance of the service
  • Waives the right of withdrawal provided for distance contracts
  • Acknowledges that, once certification is complete, they are not entitled to any refund
Section 11

Changes to the Terms of Service

11.1 Right to amend

Informatica in Azienda reserves the right to amend these terms for:

  • Technical improvements to the service
  • Regulatory updates (GDPR, digital certification regulations)
  • Introduction of new features
  • Interpretive clarifications

11.2 Notification of changes

Any changes will be communicated via:

  • Publication of the new version on this page
  • Email to certified users (where possible)
  • Notice on the site dapi-certification.com or the subdomain verify.dapi-certification.com

11.3 Entry into force

New terms will take effect 15 days from the date of publication on this page.

Continued use of the service after this deadline constitutes full and unconditional acceptance of the new terms.

Section 12

Intellectual Property

All content, code, operating logic, graphics, and interfaces of the DAPI-PUB service are the exclusive property of Informatica in Azienda and are protected by copyright and intellectual property law.

It is prohibited to:

  • Reproduce, copy, or duplicate the DAPI system
  • Use the name "DAPI," the logo, or associated trademarks without written authorization
  • Create derivative or competing services based on the DAPI system
  • Reverse engineer the code or certification procedures
Section 13

Competent Court and Applicable Law

These terms are governed by Italian law.

For any dispute arising from the interpretation or application of these terms, the Court of Bologna shall have exclusive jurisdiction, except for mandatory statutory provisions protecting consumers.

Section 14

Severability Clause

Should one or more clauses of these terms be found null or ineffective, such nullity will not affect the validity of the entire document.

The parties undertake to replace any null clauses with others of similar economic content that are legally valid.

Section 15

Acceptance of Terms

By submitting the DAPI-PUB certification request via the online form, the user declares that they:

  • Have read, understood, and fully accepted this document
  • Are of legal age and have full legal capacity
  • Are the legitimate holder of the documents and biometric data provided
  • Accept that the DAPI-PUB profile will be publicly accessible on the site verify.dapi-certification.com
  • Are aware that the profile has a guaranteed retention period of 1 year and may be removed thereafter without prior notice
  • Accept sole responsibility for use of the DAPI badge and the certification obtained
  • Acknowledge the validity of communications sent to the email address provided
  • Waive the right of withdrawal pursuant to Article 59 of the Italian Consumer Code
Section 16

Contacts and Legal Information

DAPI-PUB is a service offered by

Informatica In Azienda di Emanuel Celano
Registered office: Via Vaccaro 5 – 40132 Bologna, Italy
VAT no.: 02137271207

Contacts

General email: info@dapi-certification.com
Abuse reports: abuse@dapi-certification.com
Phone/WhatsApp: +39 377 115 1946
Support hours: Mon–Fri 9:00 AM–6:00 PM (CET)

Documents and notices

This document forms an integral part of the DAPI-PUB service supply contract.
Document version: 1.0 – January 2026
© 2026 Informatica in Azienda – All rights reserved